During our interactions with our customers one issue of dissatisfaction has been about the prices that we offer. Some do feel strongly that the prices are on the higher side. The Prices that we offer are due to the cost of quality tests and procedures that we follow to maintain higher levels of efficiency. It is worth noting that we have an in-house facility for testing and grading Rudraksha. Both Rudralife and RRTL are ISO Certified for Quality Processes. In Our Lab there are higher levels of rejection in order to get high quality Rudraksha.
Rudralife, over the years has been involved in research on the efficacy of Rudraksha. We have sponsored several research projects with reputed institutions like The Institute of Chemical Technology,Mumbai, NITZA Lab Hyderabad to evaluate the therapeutic quality of Rudraksha to control ailments like Hyper-tension, Diabetes, Memory enhancements etc. Positive results have been reported from these research projects. Ultimately knowledge earned from these research projects has benefited our clients too.
Complimentary pujas are done for all Rudraksha to energize them before wearing. Whenever required Pujas are done to re-energize the Rudraksha. Maintenance, repair of customer's malas and combinations are done free of cost at our exhibitions or through our offices forever. Even our overseas customers are encouraged to get this done whenever they visit India on their personal or business visits.
We also have a free recommendation service by our Team of Panel experts which helps many to choose the right combination for excellent results. And this service is offered with utmost sincerity with the full understanding that some of the seekers may not buy from us. But we remain committed to spreading the message of goodness of Rudraksha to the masses despite the costs involved in providing these services.